WHAT WE DO
ClickSeva Live Customer Service is the leading customer service application over the Internet for the Small and Medium Enterprise (SME) market, facilitating Live, 24/7 Interactive Sales and Customer Support. With the implementation of our software on your site, you can have web site visitors to get immediate, real-time on-demand help and enables web site owners to track and communicate with visitors to their site.
Our Company has been on the Internet line for 4 years now developing applications for clients of various scales and sizes. In our experience, customer interaction is very important to clients if you wish to sell your product effectively. Apart from the software we are also giving personnel based service to clients; i.e. if you do not have your own people to take care of customer service, we can set them up for you. Please also visit the
Testimonial Section of our site to know more about our customers.
Satisfy your customers
Customer Loyalty goes hand in hand with satisfaction. Treating each customer as an individual just like stores built with brick and mortar will not only increase your sales but, also increase your brand loyalty. With our chat software integrated on your site, you can answer the questions of the customers and satisfy their queries on the spot; thus making sure that they do not suspend their sales.
Surveys shows 67% of online purchases are never completed, largely because top e-commerce sites have made few provisions for real-time, online customer care and support. clickseva.com has recognized the shift in power from seller to buyer, and is giving you the chance to motivate the buyer by offering immediate live person-to-person contact at a very cheap price.
With clickseva, any kind of businesses can provide their customers immediate, on-demand interaction with customer care or sales representatives. This valuable competitive edge could be part of a web site the same day it is requested.
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